Blue Cherry Lost Product Key & Work station I.D

Modified on Thu, 14 Nov, 2019 at 3:40 PM

Blue cherry can ask for your Product Key, Workstation I.D & Activation Key on a computer that had previously been working the last time it was used, the main cause of this problem is doing a vast amount of Windows updates at in one updating process, or another change that affects the Windows Registry.


 This can be fixed by: 


Going to the Start Menu and selecting Computer. Clicking on the local hard drive of the computer.


Clicking on Program Data (N.B. Pogram Data can be a hidden folder on some machines, to make it visible go to the Start Menu and type change search options into the Search Programs & files box,and click on change search options for files and folders, go to the View tab and go to the Advanced settings to the folder “Hidden files and folders” click on “Show hidden files, folders and drives”, the program data should now be visible)



Clicking on the Geratherm Respiratory GmbH then the Blue Cherry folder. Inside the Blue Cherry Folder there should be a document called licencing, open this document in notepad. 





There should be one or two lines of text in the document, the first two sets of codes on each line should consist of 15 letters each, the first is your product key and the second is the workstation I.D. Enter whichever code is requested into the relevant boxes in Blue Cherry.  

The rest of the text on each line is a description of the PC installation, documenting any changes to the PC between Blue Cherry activations.








Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article